Part-Time Plus Contact Center Advisor
Job Description
Part-Time Plus Contact Center Advisor (30 hour work week). Full-Time Benefits.
The Contact Center Advisor (CCA) interacts with current and prospective members with the goal of establishing, building, and/or enhancing business relationships. Promptly and professionally service inbound calls. Should be interested in problem-solving to help members resolve issues or concerns. Must enjoy working with the public in a fast-paced, high-volume environment. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Be an advocate for, be able to explain and sell/enroll members in Credit Union products, offerings, and services. This position may require a candidate to be bi-lingual in Spanish/English.
The Contact Center Advisor (CCA) interacts with current and prospective members with the goal of establishing, building, and/or enhancing business relationships. Promptly and professionally service inbound calls. Should be interested in problem-solving to help members resolve issues or concerns. Must enjoy working with the public in a fast-paced, high-volume environment. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Be an advocate for, be able to explain and sell/enroll members in Credit Union products, offerings, and services. This position may require a candidate to be bi-lingual in Spanish/English.
