Lost in Translation? Navigating Workplace Interpretation and Liability

Miscommunication can lead to serious consequences. This interactive workshop helps participants understand when a bilingual employee can assist and when a trained interpreter is essential. We’ll break down real-world scenarios, legal risks, and practical guidelines to help your team avoid costly mistakes, protect confidentiality, and ensure clear, equitable communication for all.

Who Should Attend: Managers, supervisors, HR professionals, healthcare staff, educators, customer service teams, bilingual employees, compliance personnel, and anyone responsible for communicating with individuals who have limited English proficiency. This workshop is especially valuable for organizations seeking to reduce risk, improve language access, and ensure clear, equitable communication.