Are You Listening? Hellloooo! Real Listening is More than Head Nods!

Millions of dollars are lost every day in business due to poor listening skills. In your own organization, you might be surprised how much, listening-poorly costs. Poor listening is an obstacle to building relationships, productivity, high-performance, and profitability.

In this two-hour workshop, we will focus on three aspects of listening:

• First, we will look at the difference between listening and hearing, and informally assess your listening skills and the quality of listening in your workplace.
• Second, identify and discuss practical tips for improving our own listening.
• Finally, we will apply these tips and get feedback on our listening skills