Calling all small business owners! Coffee&Convos provides networking and programming to help support your small-business needs.
Act Bigger, Do More, Move Faster
How Unified Communications & AI Supercharge Small Business
The way businesses communicate is evolving—are you keeping up?
In today’s fast-moving world, small businesses need more than just a phone system. Unified Communications as a Service (UCaaS) integrates phone, SMS, messaging, video calls, screen sharing, and fax into a single, seamless platform. But it doesn’t stop there.
With recent advancements in AI-powered communication, UCaaS solutions like RingCentral can now:
✅ Summarize meetings automatically—never take notes again!
✅ Capture key action items & import them into your CRM (e.g., Salesforce)
✅ Enhance collaboration with AI-driven insights and automation
✅ Improve customer interactions with smart call routing and transcription
Join Andrew Sonon, founder of HonIsT Solutions, as he breaks down how modern businesses are using UCaaS and AI to boost productivity, enhance professionalism, and streamline operations.
Whether you're managing a remote team, running a solo business from your cell phone, or scaling a multi-location company, this session will show you how to implement the right tools for success—focusing on RingCentral, a leading solution in this space.
It’s time to act bigger, do more, and move faster. Let’s get started!
Meet our Speaker:
Andrew Sonon is the founder and lead systems engineer of HonIsT Solutions, a managed IT service provider dedicated to empowering small and medium-sized businesses through innovative technology solutions. With over 15 years of professional IT experience, Andrew specializes in unified communications, cybersecurity, and IT infrastructure optimization.
Sonons journey into the IT field began at Berks Career & Technology Center, where he earned programming certificates, followed by an Associate of Applied Sciences in Internet/Network Engineering from Berks Technical Institute. His career commenced as an IT support specialist, progressing to a senior network engineer role before founding HonIsT Solutions in 2017.
Under Sonon's leadership, HonIsT Solutions has expanded its reach beyond Pennsylvania, serving clients across multiple states, including Florida, Illinois, Texas, Colorado, Maryland, and Minnesota. The company's success is rooted in Andrew's commitment to honesty, transparency, and client care, principles that have earned HonIsT Solutions recognition as the Readers' Choice for Best IT Services Company from 2021 to 2024.
His expertise encompasses a wide range of IT services, including managed IT support, network maintenance, and cybersecurity solutions. He is particularly adept at helping businesses enhance their communication systems, streamline processes, and stay updated with the latest technology, all while ensuring robust protection against cybersecurity threats.
Beyond his technical acumen, Sonon is passionate about understanding the unique needs of each client, enabling him to provide tailored solutions that drive efficiency and growth. His people-first approach and dedication to client advocacy have been instrumental in building long-term relationships and delivering exceptional service.
His commitment to continuous learning and adaptation in the ever-evolving IT landscape ensures that HonIsT Solutions remains at the forefront of technology, providing clients with cutting-edge solutions that meet their current and future needs.
Sponsored by:
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Date and Time
Thursday Apr 24, 2025
7:30 AM - 9:00 AM EDT
Location
Center for Business Excellence
49 Commerce Dr., Reading
Fees/Admission
Free for GRCA Members
Contact Information
Katie Johnsen
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