Coffee & Convos - Customer Service + Trust with Craig Poole
We are ready to PROSPER post-COVID19 and prepare you for the future! Join Craig Poole, President & COO Reading Hospitality Management Co. at the DoubleTree by Hilton Reading to learn why customer service is so important in every industry. You will also hear from Craig on how trust within your company is vital to success and how the trickle down to your clients and customers is directly associated with your staff.
Following Craig's presentation our attendees will experience a Q&A and will take away lessons you can apply to your business immediately leaving the session. Bring your fanciest coffee cup, and we'll bring the rest!
Once registered you will receive Zoom login information to your inbox.
Coffee & Convos occurs monthly. Each month, this program will cover a different topic: PR & Social Media, Customer Service, Finance - just to name a few hot buttons that may keep any small business owner up all night, even without any coffee!