County of Berks Webinar - Hellloooo! Real Listening is More than Head-Nods

Are You Listening?  Hellloooo!  Real Listening is More than Head-Nods!
In this one-hour webinar, we will focus on three aspects of listening.  First, we will look at how poor listening is an obstacle to building relationships, productivity and high-performance.  Next, we offer some practical tips for improving our own listening.  Finally, using these tips, we will practice and get feedback on our listening.