Do you know what differentiates top-performing executives, leaders, managers, and employees from their less-successful colleagues? Emotional Intelligence.
Emotional Intelligence (EQ) is responsible for 90% of star performance. But how do you go beyond learning? How do you implement what you’ve learned to actually develop your EQ and become more successful?
During this three-hour program, participants will become more emotionally intelligent and develop their soft skills using proven techniques and practical exercises. This program is for those who want to take their career to the next level using new skills to communicate more effectively with clients, employees, and others.
Key Take-Aways:
- DIFFERENTIATE the key characteristics and behaviors that “make the great ones great”
- LEARN how EQ changes ROI
- Recognize the most common COMMUNICATION TRAPS and how to avoid them
- DEMONSTRATE how to understand clients’/employees’ real story with insight
- IMPROVE your “self/others” awareness
- PRACTICE using 6 Questions that enable you to listen in an innovative way and improve your ability to understand and empathize
Date and Time
Tuesday Jan 1, 2019
8:30 AM - 11:30 AM EST
Thursday, November 29
8:30 a.m. - 11:30 a.m.
Location
The Chamber's Center for Business Excellence
49 Commerce Drive; Wyomissing, PA 19610
Fees/Admission
$149 per person
Website
Contact Information
Kristen Stubblebine, Coordinator—Training & Development / 610-898-8197
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