Do you struggle getting reliable and timely insights to performance and what's effecting it? Do you have reports that sit like unread magazine subscriptions and yet feel like you are still waiting for someone to provide meaningful information? You are not alone.
At a recent manufacturing summit here in Reading, 75% of respondents admitted their organizations struggle with getting actionable information to make confident decisions. Another 17% are frustrated they have reliable data that's not getting used enough. Join us for this interactive session to learn the process of designing your systems to collect and produce actionable information that will get used by decision makers.
Attendees will learn:
Why the most important information is the hardest to access, and what you can do about it
How to architect your data design and collection to answer the most pressing business questions
How to demonstrate the value of data collection and analysis throughout your organization
Nic Thomas: As an employee of Gage Personnel and an active member of our community, Nic’s primary focus is to connect and collaborate with businesses and people in our community. With a special interest in workforce development, he collaborates with organizations in order to find ways to help strengthen our community and our future workforce. In 2019, Nic began working on projects surrounding wage analyses for a variety of clients. These projects led to the collection of proprietary data that provides insight into our local market (Berks County) and some other select markets in the United States.
Nic also finds ways to actively support businesses and community partners in various stages of talent development. Through the innovative Gage/Reading High School Career Program, Nic helps to connect students and employers through ongoing employer outreach initiatives.
Nic currently serves on the Board of Directors for Prospectus Berco and has been active in helping them on their personnel committee. He serves as the Engagement Committee Chair for the Berks County Chapter of SHRM, where he helps new and existing members navigate their involvement with the chapter. He is also an active participant in the GRCA Manufacturing IP committee.
Nic is a 2019 graduate of Leadership Berks, and has an amazing appreciation for his neighbors throughout this community. As a husband and father of two boys, he juggles work, community involvement, and family with a smile. He strives to have his family, and the future families of this area, inherit a prosperous and vibrant community that they will also be proud of.
Rick Crump is the Founder and Principal of KineticXperience a managerial consulting firm near Philadelphia Pennsylvania. Rick partners with clients to improve customer experiences and business processes that have the most impact on brand and bottom-line performance. With over 20 years applied experience, in industries such as Healthcare, Pharma, Behavioral Health, Financial, Technology, Telcom, Logistics, Manufacturing, and more, Rick specializes in four areas of analysis and design: Strategic Planning, Customer Experience, Process Optimization, and Digital Enablement.
As a practitioner, teacher, mentor, and leader, Rick consults with executives, leads project teams, and equips his clients to accomplish their business objectives to differentiate themselves from the competition. Prior to founding KineticXperience, Rick created and managed various customer experience, operational excellence, and digital business programs for his employers. Rick is also an accomplished speaker, representing employers, partners, and his own firm.