70% of small/midsize businesses are losing money due to ineffective listening and communication. SIS International Research. What is the cost of not listening in your organization? It is universally understood that listening is a critical skill of leaders. Managers and executives spend up to 80% of their workdays listening to assess information, gain new insights and make decisions. However, only 2% of people have had any listening training or been taught HOW to probe for deeper understanding. Simply put, listening is a skill that is assumed, but not taught. The costs of not listening are impacting organizations systemically, including, lost revenue and sales, mistakes, lowered employee morale and engagement, misalignment, and mismanaged conflicts. In this highly interactive session, we will lead you along the Listening Path™, a journey of empathy that uncovers the true needs of others while educating how to hear both what is being said, and what is not being said. We will provide you with the
Date and Time
Wednesday Nov 4, 2020
2:00 PM - 3:00 PM EST
Wednesday, Nov. 4, 2020
2p.m. - 3 p.m.
Location
Zoom Registration
Your Closest Computer!
Fees/Admission
FREE to both Members and Non-members
Contact Information
Mark Dolinski
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